Privacy Policy

CKR Entertainment ("CKR Entertainment", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, create an account, book a consultation, purchase a membership, apply for artist management, communicate with us, or use any of our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

CKR Entertainment provides artist development, creative development, coaching, consulting, membership services and related business services to clients worldwide.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: legal@ckrmanagement.co.uk

This Privacy Policy applies to:

• Website visitors
• Consultation clients
• Members
• Artist management applicants
• Individuals who contact us
• Anyone who creates an account on our platform

Depending on how you interact with CKR Entertainment, we may collect the following information.

Personal Information

• Full name
• Email address
• Telephone number (where provided)
• Billing information
• Consultation details
• Membership information
• Artist application information
• Social media usernames and profile links
• CVs, portfolios and creative documents
• Photos submitted by you
• Communications sent to CKR Entertainment

Creative Content

Where voluntarily provided, we may collect:

• Music
• Audio recordings
• Videos
• Branding materials
• Business plans
• Creative ideas
• Written work
• Marketing materials
• Other files uploaded through your client portal or submitted directly to us

Meeting Information

Where applicable, consultations and meetings may be:

• Recorded
• Transcribed
• Stored securely

These recordings and transcripts are used for internal record keeping, service delivery and monitoring client progress. They will not be shared publicly without your separate permission unless required by law.

Technical Information

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookies
• Analytics information

We use your information to:

• Create and manage your account
• Deliver consultations and memberships
• Process payments securely
• Schedule appointments
• Review artist management applications
• Communicate with you
• Respond to enquiries
• Provide client support
• Deliver personalised services
• Store progress records
• Improve our website and services
• Detect fraud or misuse
• Protect our business
• Comply with legal obligations

We only collect and process personal information where there is a lawful reason to do so.

From time to time, CKR Entertainment may send information about new services, opportunities, updates or promotions.

Marketing communications will only be sent where you have chosen to receive them or where otherwise permitted by law.

You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.

Payments are processed securely through Stripe.

CKR Entertainment does not store your full debit or credit card details.

Please refer to Stripe's Privacy Policy for information about how your payment information is processed.

To operate our business, we use trusted third-party providers, including:

• Stripe (payments)
• Calendly (appointment scheduling)
• Google Calendar (appointment management)
• Google Drive (secure document storage)
• Zoho Mail (email communication)
• Lovable (website hosting and platform services)
• Google Analytics (website analytics)

These providers only process information necessary to perform their services and are responsible for protecting your information in accordance with their own privacy policies.

Our website uses cookies and similar technologies to:

• Keep the website functioning correctly
• Improve website performance
• Remember user preferences
• Analyse website traffic
• Improve user experience

Some cookies are essential for the operation of the website, while others help us understand how visitors use our services.

For further information, please refer to our Cookie Policy.

CKR Entertainment understands that clients may share confidential personal, business or creative information during consultations, memberships and artist applications.

Unless required by law, we will treat confidential information with care and will not disclose it to third parties without your permission.

CKR Entertainment provides services to clients around the world.

By using our services, you understand that your personal information may be processed in accordance with UK data protection laws regardless of your country of residence.

Our services are intended for individuals aged 21 years and over.

We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that information has been provided by someone under this age, we will take reasonable steps to remove it.

We take reasonable technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Theft
• Misuse
• Alteration
• Disclosure

Although we take security seriously, no online system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

• Deliver our services
• Maintain client records
• Meet legal, tax and accounting obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Subject to applicable law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally possible
• Restrict or object to certain processing
• Withdraw consent where consent has been relied upon
• Request a copy of your personal information
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

Where you request deletion of your information, we will comply where legally permitted. However, certain records may need to be retained to comply with legal, tax, accounting or regulatory obligations.

CKR Entertainment does not make significant decisions about clients solely through automated systems.

Applications, memberships and other important decisions are reviewed by a member of the CKR Entertainment team.

You may create an account using one or more of the following methods:

• Email and password
• Google Sign-In
• Apple Sign-In

You are responsible for keeping your login credentials secure and confidential.

As CKR Entertainment develops, our client platform may include additional features such as:

• Document uploads
• Audio uploads
• Video uploads
• Creative project management
• Client messaging
• Meeting recordings
• Meeting transcripts
• Progress tracking
• Feedback and coaching notes

Any personal information collected through future features will be processed in accordance with this Privacy Policy unless otherwise stated.

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business operations.

Any updates will be published on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

CKR Entertainment

Email: legal@ckrmanagement.co.uk